Terms of Service
Last updated: June 29, 2026
These Terms of Service ("Terms") govern your access to and use of Runpik (the "Service"), an AI product photography service. By creating an account or using the Service in any way, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
1. About Runpik
Runpik is an AI-powered product photography service. You upload a photo of a real, physical product (a piece of clothing, a food item, a bottle, a piece of furniture, etc.), and the Service uses third-party generative AI models to produce a studio-quality photograph of the same product in a chosen photographic context. Runpik is operated by an individual sole proprietor based in the Republic of Armenia ("we", "us", "our").
2. Eligibility
You must be at least 13 years old to use the Service. If you are under the age of majority in your country of residence (typically 18), you may only use the Service with the involvement, knowledge, and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. The Service is not intended for children under 13, and we do not knowingly collect personal information from anyone under 13.
3. Account registration and security
To use most features of the Service, you must create an account. You may register and sign in using an email address and password, or via a supported third-party sign-in provider (currently Google or Apple). You agree to:
- Provide accurate and complete information when registering.
- Keep your password and account credentials confidential (where applicable), and keep secure any third-party account you use to sign in.
- Be responsible for all activity that occurs under your account.
- Notify us promptly if you suspect any unauthorized use of your account.
We may suspend or terminate your account if we believe it has been compromised or used in violation of these Terms.
4. Content you upload
You retain full ownership of any photographs, images, or other materials you upload to the Service ("Your Content"). By uploading Your Content, you grant Runpik a worldwide, non-exclusive, royalty-free license to:
- Store, process, and transmit Your Content as necessary to provide the Service.
- Submit Your Content to third-party generative AI providers (such as Google's Gemini API) so they can produce a generated output on your behalf.
- Generate derivative AI outputs based on Your Content for delivery back to you.
This license is limited to operating, providing, and improving the Service for you. We do not use Your Content to train AI models, do not sell Your Content to third parties, and do not publicly display Your Content. The license ends when you delete Your Content or close your account, subject to reasonable retention periods described in our Privacy Policy.
You represent and warrant that you have all necessary rights to upload Your Content and that uploading it does not infringe any third party's intellectual property, privacy, or other rights.
5. AI-generated outputs
When you generate an image through the Service, you receive an AI-generated photograph based on Your Content ("Generated Output"). To the extent permitted by applicable law and our third-party AI providers' terms, you own the Generated Output and may use it for personal and commercial purposes, including marketing the product depicted.
However, you acknowledge that:
- AI-generated outputs may not perfectly preserve every detail of your original product. The Service is provided on a best-effort basis and we do not guarantee any specific visual outcome.
- Generated Outputs may unintentionally resemble outputs produced for other users from similar inputs. We do not guarantee uniqueness.
- If Your Content depicts a third party's trademark, logo, copyrighted artwork, or a recognizable person, you are solely responsible for ensuring you have the rights to depict and commercialize that subject matter.
- You are responsible for reviewing each Generated Output before using it commercially.
6. Acceptable use
You must not use the Service to upload, generate, or distribute content that:
- Infringes any patent, trademark, trade secret, copyright, right of privacy, right of publicity, or other right of any person.
- Depicts another person without their consent.
- Is sexually explicit, pornographic, or depicts minors in any sexualized way.
- Is violent, hateful, harassing, or promotes illegal activity.
- Is misleading, fraudulent, or designed to deceive (e.g. counterfeit goods).
- Contains malware, viruses, or other harmful code.
You must not attempt to reverse-engineer, scrape, overload, or interfere with the Service or the underlying infrastructure. You must not use the Service to build a competing product or to extract training data from the underlying AI models.
We may remove content and suspend or terminate accounts that violate this section, without prior notice.
7. Credits, plans, billing, and refunds
The Service runs on credits — an in-app virtual currency used to perform AI operations (such as generating or improving an image). The number of credits an operation costs is shown before you confirm it, and different models or operations may cost different amounts. Credits have no monetary value, cannot be redeemed for cash, and cannot be transferred between accounts.
Free tier. When you sign up you are placed on a free plan that includes a limited number of credits each month so you can evaluate the Service.
Subscription plans. Paid plans provide a larger monthly credit allowance and are sold on a recurring basis. Unless stated otherwise at checkout:
- Subscriptions are billed in advance for the chosen period (for example monthly or yearly) and renew automatically at the then-current price until you cancel.
- A subscription's credit allowance resets at the start of each billing cycle and does not roll over — unused subscription credits do not accumulate from one period to the next.
- You may cancel at any time. Your plan and remaining allowance stay active until the end of the period you have already paid for; after that the subscription will not renew and you will not be charged again. Cancelling does not by itself entitle you to a refund of the current period.
- Where offered, one-time credit packs are charged once and the credits they add do not expire (except if your account is terminated for cause).
Where you buy. Purchases are processed by third-party providers depending on the platform — currently the Apple App Store and Google Play for in-app purchases, and, where offered, a third-party provider for web purchases. The applicable provider may act as the merchant/seller of record and handle billing, taxes, and payment disputes, and your purchase may also be subject to that provider's terms.
Refunds. Credits and subscriptions are digital goods. Except where a refund is required by applicable law (for example, statutory cooling-off or consumer rights in the EEA/UK), payments are final and non-refundable. Purchases made through the Apple App Store or Google Play are refunded according to those stores' policies. If a generation fails due to a technical error on our side, the credits for that operation are not charged (or, if already deducted, are automatically returned to your balance). If you believe you were charged in error, contact us at [email protected] or the relevant store/provider.
Price changes. We may change plan prices, credit allowances, or the credit cost of operations. Changes apply to future billing cycles, and where required by law we will give you advance notice and the opportunity to cancel before they take effect.
8. Termination
You may stop using the Service at any time. To permanently delete your account and associated data, use the in-app account deletion flow; deletion is processed after a 7-day grace period during which you may cancel the request.
We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or applicable law, or if continuing to provide the Service to you would expose us to legal or reputational risk. On termination, your right to use the Service ends, and we may delete Your Content in accordance with our Privacy Policy.
9. Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, express or implied. To the maximum extent permitted by applicable law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted, error-free, secure, or that Generated Outputs will meet your expectations or be suitable for your intended use.
The Service depends on third-party AI providers whose models, availability, and behavior may change without notice. We are not responsible for the accuracy, quality, or appropriateness of any Generated Output.
10. Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Runpik be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service.
Our total cumulative liability to you for any and all claims arising out of or related to these Terms or the Service shall not exceed the greater of (a) the amount you actually paid to us in the twelve (12) months preceding the event giving rise to the claim, or (b) USD 50.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
11. Indemnification
You agree to defend, indemnify, and hold harmless Runpik and its sole proprietor from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with (a) Your Content, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any rights of a third party.
12. Modifications to these Terms
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date at the top of this page and may notify registered users by email or in-app notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.
13. Governing law and dispute resolution
These Terms and any dispute arising from or relating to them or the Service shall be governed by the laws of the Republic of Armenia, without regard to its conflict-of-laws rules. You and Runpik agree that any dispute that cannot be resolved informally shall be brought exclusively in the competent courts of the Republic of Armenia, and you and we consent to the personal jurisdiction of those courts.
Nothing in this section prevents you from bringing a claim before consumer-protection authorities in your country of residence where applicable law guarantees that right.
14. Miscellaneous
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Runpik regarding the Service. If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision shall not be deemed a waiver of that right or provision. You may not assign or transfer your rights under these Terms without our prior written consent.
15. Contact
If you have questions about these Terms, contact us at [email protected].